Director of UX

Location: Lynwood, CA, United States
Date Posted: 15-01-2018
Director of UX

Job Summary

We believe that great product design will be a key element that allows us to continually delight customers and exceed our business goals.  The Director of UX will lead the charge as we develop the people, processes, and systems to become a best-in-class, design-driven organization.  
 
Responsibilities:
  • Define a design standard, and champion a user-centered design process that always focuses on the needs of the customer.
  • Define a clean and elegant user experience that makes it simple for customers who may be very slow technology adopters to easily get started using our products.
  • Develop low- and high-fidelity prototypes for new features.  Validate designs through continuous, iterative testing.
  • Develop a design infrastructure that allows our product and design capabilities to scale as we continues to grow rapidly.
  • Build and manage a lean UX team that can balance the need to create elegant designs but also get things done quickly.
Qualifications:
  • Solid design experience from a reputable company
  • 7+ years of experience leading design projects and teams.
  • An impressive portfolio that includes examples of UX improvements you have made within business environments that turn complex experiences into simple ones.
  • High customer empathy, with a desire to make our customers’ lives better
  • Have high “EQ”; be even-keeled, flexible, and able to quickly adapt to unexpected changes
  • Have an incredible work ethic
  • Proven experience in delivering commercially successful software products
  • Excellent interpersonal skills with the ability to work well with different personality types and seniority levels
 
Nice to Have:
  • Experience working effectively with remote/offshore teams
  • Experience working within a hyper-growth environment before
  • Portfolio of mobile products that demonstrate thought leadership in the mobile space
  • A great sense of humor
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