Project Manager

Location: Los Angeles, CA, United States
Date Posted: 09-05-2018
Seeking a Project Manager who will be an exceptional addition to our growing team.  As a Project Manager, you will be working with Program Management and Business Stakeholders to plan and deliver business critical projects for the various departments. The ideal candidate will have experience working in agile environment, has had hands-on experience implementing SaaS software such as Salesforce or Zuora, and able to assist with how we integrate Zuora with Sales, Service and Marketing Cloud.  Candidate will demonstrate a bias for action balanced with risk. As a part of this effort, the Candidate will define and enforce system and process best practices ensuring quality, reliability, and effectiveness of our ecosystem.

WHAT YOU’LL DO
  • Run multiple business critical projects simultaneously.
  • Develop a deep understanding of the people, process and technology that defines our business and leverage that knowledge to identify operational inefficiencies. Lead projects to eliminate these inefficiencies.
  • Partner with internal and external technology and business teams to deliver projects on-time and on-budget.
  • Perform ad hoc analysis and leverage data to manage process and system changes, including projects and updates.
  • Design, build, implement and support technical solutions to enable or transform key business processes.
  • Keep your finger on the pulse of the customer tech landscape and identify strategic process and systems improvement opportunities.
WHAT TO BRING
  • 5+ years of experience successfully implementing SaaS software, preferably Zuora or Salesforce.
  • Experience maturing release management processes.
  • Experience working in a fast-paced environment with rapidly evolving business needs.
  • Experience working in a call center, directed sales, and/or marketing departments
  • PMP and Scrum certification preferred
  • Bachelor's or master’s degree in Business, Engineering, Computer Science or related field.
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